Frequently Asked Questions?
Students are able to start our courses immediately, We have no semesters or course starting dates.
PCD has a number of trainers from many different fields available to speak with students when they require help or guidance. Our trainers spend less time in the class room, which makes them accessible to students.
You must use Google Chrome as the browser. It is the only browser that has the technology to run our ‘virtual classrooms’.
iPhone and iPads should be able to run Safari with our system OK. If you have any problems just give us a call.
You can use the Google Chrome browser.
You must allow the webcam. If you do not, you will not be able to see the questions and to complete the course.
The webcam takes snapshots of you in front of your computer or device as you answer a question. We use this to confirm it was you completing the course and no one else.
We have a 12 month enrolment period. If you require longer, please contact us.
No. We don’t require any up front payments. However you won't be able to access your certificate until we have received your fees.
You can pay on a unit by unit basis. You can enrol in the course and start a unit/s and then pay for the unit once you have completed it.
No. All relevant fees must be paid for the unit/s or course before you will receive the relevant certificates.
You will be able to access full help and support by phone, email or each question has a 'contact' button you can use.
You can contact us Monday to Thursday 7.00am to 8.00pm, Friday 7.00am to 5.00pm and Saturday/Sunday by email or the 'contact' button.